Delivery Policy

We ship internationally!

Delivery prices are automatically calculated at checkout using product weight and size.

We offer free U.K wide deliveries on orders over £300 and free local deliveries on orders of £100 or more to Wolverhampton.

We mainly use 48hr delivery service on all our orders, except fresh items such as; meats, vegetables, frozen items etc.. which we use 24hr delivery service. Unless a customer specifies otherwise, when making their order or call us to instruct us otherwise, these are the main service we use, Royal Mail 24 or Royal Mail 48.

Scooter and Electric Bikes

Greater percentage of our scooters and Bikes come from Europe, China and America. Because of this, these items takes a bit of a time to get to the customer. Time of delivery is usually a month to a month and a half.

Please bear with us in such cases.

If we are not able to get these items to you in a month to a month and a half, we will cancell order and refund the money back into the customer's account.

Computers and Electronic Items

Our Computer and Electronic items takes maximum 7 working days to get to our customers. All our Electronics are sourced from our U.K warehouse.

Fresh and Frozon Foods

Fresh foods like meats, fish and frozon item are only delivered locally, but if a customer still want it to be posted, we can do so. We will securely package the item and use a 24hr delivery service.

Note: We will do all that we can to make sure the customer recieves his/her items securely, but we will not take responsibility for items that have been defrozon; incase when frozon when it was shipped. Fresh food items shipped are non-refundable and non-returnable.

Please be certain before you buy meats, fish, burgers etc, if you are not in any of these areas. Wolverhampton, Walsall, Telford and Dudley.

 

Delivery Options

United Kindom

UK Guaranteed

Our Guaranteed timed services are ideal for valuable or important items that have to be there tomorrow. If you want your orders delivered the next day, please make you order before 1 pm. 

* Delivery Time: Next Day

Note: Since we don't stock all our items, we are not able to honour all our next day delivery purchases. All our electrical items including computers can not be delivered on a next day delivery. Please choose a normal delivery for these orders.

UK Tracked 

Our Tracked service includes full online tracking so you can monitor the progress of your parcel. SMS/email recipient notifications are optional and Safeplace is also available if a recipient isn’t going to be at home. Ideal for sending age-restricted goods with an additional Tracked Age Verification service.

* Delivery takes 3 -5 working days to arrive

UK Signed

Our Signed services offer proof of delivery when you need extra peace of mind. If you choose this service, you can not track your item, items are only signed when it arrives at destination.

* Delivery takes 3 - 5 working days to arrive

UK Standard 

Our Standard services offer a range of reliable delivery options for your non-valuable items. UK standard delivery comes in 2 options, 1st Class and a 2nd Class.

* 1st Class takes 3 - 5 working days

* 2nd Class takes 5 - 10 working days

International (Europe, US, Canada and The rest of the world)

International Standard

Reliable, cost effective standard delivery. We usually do not recommend this delivery as they are not tracked. For peace of mind, we advise a tracked service. We will not take any responsibility for product loss if this service is chosen. 

* Europe 5 - 10 working days

* U.S 10 - 20 working days

* Canada 10 -20 working days

*Rest of the world 10 - 30 working days

International Tracked & Signed

Fully tracked with signature on delivery and online delivery confirmation. Available to over 60 destinations. Recommended

* Europe 5 - 10 working days

* U.S 10 - 20 working days

* Canada 10 -20 working days

*Rest of the world 10 - 30 working days

International Tracked 

Fully tracked with online confirmation of delivery. Recommended

* Europe 5 - 10 working days

* U.S 10 - 20 working days

* Canada 10 -20 working days

*Rest of the world 10 - 30 working days

International Signed

Tracked in the UK with a signature taken on delivery. After the parcel has left the U.K, it can not be tracked.

* Europe 5 - 10 working days

* U.S 10 - 20 working days

* Canada 10 -20 working days

*Rest of the world 10 - 30 working days

DHL Delivery Service

We also have a DHL courier service integrated into our system. If you need a bit faster delivery service and will not mind the cost, you can choose this service.